Update: We now charge the card on your order at the time of purchase.
In the event of an order cancellation, you will receive a full refund for the order.
If only part of your order is available for fulfillment, because of an inventory discrepancy or product damage, for example, you will receive a refund for the unfulfillable item(s).
OLD: Your card is only charged if all available items from your order have been shipped. Our transaction process has 2 steps.
Authorization (Funds are allocated when the order is placed to be sure your account can cover the charge. This authorization will show up as “Pending” on your statement) Funds are taken by www.gearheadoutfitters.com and www.rockcreekoutfitters.com only when your order has been fulfilled and given a shipping label).
* If you are paying with a debit or gift card, this two step process may differ, depending on your bank’s terms.